Returns and Refunds

Thank you for shopping with us!

If you need to to make a return or exchange, you're welcome to do so within 30 days.
All returned items must be sent back to us unopened, unused, and in their original condition.
We reserve the right to refuse a refund or exchange.
Please note that if it has been over 30 days from the date you received your kit, then we are unable to accept your return.
Please note that attaching our kit to your pupilometer is done at your own risk, in other words we are not responsible for any damage to your pupilometer or table etc.
We will refund items if they are damaged when received. Please send a picture of the item to and one of our customer service team members will get back to you within 3 working days.